Previously it had a voice-only inbound contact center but that slowly evolved. “We have Talkative now, so we have a live chat facility on our website for customers to contact us,” said King. Human ...

With Mitel closing its $530 million acquisition of ShoreTel on Monday, CRN takes a deep dive into the market, partner and customer impact of the new company. The purchase marks one of the largest ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel ®, a global leader in business communications, and Talkative, an innovative provider of AI customer service solutions, today announced an expanded ...

SUNNYVALE, Calif. — Mitel, a global leader in business communications, enters 2025 ideally positioned to capitalize on growing market demand for flexible and secure hybrid cloud deployment models, ...

The UC and collaboration space is getting smaller with Mitel’s proposed deal to acquire Atos Unify, the UC and Collaboration businesses of Atos, the two channel-centric companies revealed on ...

The Australian Signals Directorate’s Australian Cyber Security Centre (ACSC) has issued a critical alert regarding a pair of dangerous vulnerabilities in Mitel’s MiCollab collaboration software suite.