In today’s fast-paced business environment, efficient communication with customers is key to building strong relationships ...

Ticketing systems are software applications that allow you to track, organize, and resolve customer inquiries, issues, and requests. They help you to assign, prioritize, and monitor tickets ...

Customer Relations Management AI (CRM AI) is a System of Intelligence product that sits on top of any CRM platform (SFDC, Microsoft Dynamics, Pega, SugarCRM etc.) and predicts if a deal will win ...

Cantor software analyst Thomas Blakey has begun covering a range of companies in the sector, which includes two Israeli ...

One week later, Friday 23'rd 2018, I downloaded the binary .deb package from my build server, installed it on my PC, and started to use it. The application is dead simple, with just the complexity and ...

Salesforce Inc. Chief Executive Officer Marc Benioff said there will be “thousands” of deals for its new Agentforce AI ...

Convincing customers that Salesforce is more than a peddler of customer-relations software will require a deeper commitment than just infusing Slack across the product suite. A contributor called it ...